CourseBox Provider FAQ

CourseBox enables your sales and marketing team to reach new markets with no capital expenditure! CourseBox will boost your digital presence giving you the ability to trade online immediately, using our trusted automated payment gateway. Still have questions? We've put together answers to the most common queries we've encountered since our site was launched below.

Who will be searching for my training?

CourseBox’s marketplace users are a mix of both “Individuals” wishing to develop their careers and “Business Users” managing their staff training via a corporate account. When a site user finds the training they are searching for, unlike traditional advertising websites, they can immediately proceed to book and pay for their training course

Who can book onto my training courses?

If your training course has mandatory qualifications, requirements or special conditions these should be made clear on the training course page within the marketplace - Site users will be prompted to ensure they meet these conditions when booking with you. When someone books a course through CourseBox they are buying directly from YOU, and agree to your own terms and conditions which are clearly displayed

How do I manage my account?

The CourseBox Training Provider Admin system is yours to personalise and utilise, you enter how many places are available on a training course and CourseBox does the rest. If something changes along the way simply go into the training course session and adjust it yourself. The CourseBox admin system has been designed to be simple to use and navigate

How do individuals or businesses pay for training?

CourseBox handles all payments via our trusted 3rd party payment gateway and merchant account (Barclaycard), payment is taken immediately on the marketplace and auto-generated emails are sent to both the training provider and CourseBox user to confirm the training course place(s) are reserved

How do I get paid by CourseBox for the training course I’ve sold?

CourseBox uses a secure 3rd party payment gateway (Barclaycard) which means we don’t keep site users personal payment details and you don’t have the hassle and regulations to deal with when selling online. Your payment is automatically sent to your bank account minus our commission prior to the training course commencing

How does CourseBox market my training courses?

CourseBox are experts in search marketing and our paid advertising campaigns through AdWords are precisely targeted meaning your courses will be featured to the right candidates at the right time, increasing your sales and profits. With no upfront or ongoing costs, and only a small commission fee paid on every course sold, there is no need to spend large sums of money on outsourced digital marketing companies who promise you the world but can’t guarantee results. Listing with CourseBox really is risk free with our no sale, no fee approach.

What are CourseBox fees?

Advertising your training courses on CourseBox is FREE and we don’t have a two-tiered approach - our search results are independent and can’t be manipulated depending on who pays us the most. CourseBox takes a commission fee of 12.5% (Plus VAT) on every training course sold through the site. That’s it, there are no hidden upfront or ongoing fees

Can I alter my training course costs?

To give our marketplace users the best and most fair user experience we ask that you don’t mark-up your course prices when listing your training with us. Selling through CourseBox means selling direct to the customer, but doing so on our marketplace. We have kept commission fees low to allow all of our training providers to grow with us and increase their online presence

What are reviews?

Upon completion of training, site users have the option to review their training course experience. This valuable candidate feedback gives training providers the opportunity to monitor and assess both quality of delivery and customer satisfaction

More questions?

The CourseBox team are here on hand to assist you with anything from setting up your account right through to ensuring all your courses appear in the correct search results. If you are interested in becoming a provider or need assistance Contact Us. Or if you’re ready to go, follow this link to Register with us today

About CourseBox

CourseBox is a secure and fully automated online training marketplace. We work with established training providers, who are accredited by a variety of examining bodies. CourseBox is completely independent, not directly associated with any provider, industry or awarding body, giving you freedom to search the whole training market without bias

Contact us

  • Address : Level Q, Surtees Business Park, Stockton-on-Tees, TS18 3HR

  • Phone : 0330 119 0333

  • Email :

© 2017 CourseBox Limited

We accept